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Olga Zumaeta

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Administration, hospitality, cake maker, IT support

Auckland

I am seeking opportunities where I can contribute and grow my career. I have customer service, administrative, and IT support service experience. I have a custom cake business which I advertise in social media. I had finished a business diploma in New Zealand. I bring a passionate and energetic attitude to my work.

Education

Feb- Nov 2020

level 7 at Business Management Diploma Alpha Educational Institute Level 7

Excellence Value Award

Experience

Aug – Dec 2021

Service consultant at ANZ Investments – Madison

Handing inbound calls regarding wind-up investments.
Follow up the process according to the procedures established.
Escalate the wind-up case or customer complaint when is necessary.
Guide the customers in the next steps according to the procedures.

Jan 2021 – present

Business entrepreneur at D&O Cake Makers - Auckland

https://www.instagram.com/docakemakers/?hl=es
https://www.facebook.com/DOcakemakers
Advertise in social media, Instagram and Facebook.
Manage the orders according to customers’ requirements.
Cake design, ordering and stock ingredients and tools control.
Cakes and desert preparation.

May – July 2021

Customer services at PieFee bakery and café

Customer service.
Access electronic order system, Attending Uber orders.
Handling cash.
Helping in the kitchen.

Dec 2019 - May 2021

Chef CDP at The Tinted Rose Bar Ponsonby

Prepare and cook all food items in specific area of responsibility with a sense of urgency.
Check all food is stored and handled as per current food health and hygiene regulations.
Monitor food stock and place orders.

  • Executive & management, Hospitality & tourism, IT, Office & administration
  • Updated 4 months ago

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